Givable vs Donorbox

An established donation platform with a free plan and tiered fees. Its CRM is a separate product, offered through a waitlist.

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The short answer

Donorbox is built around the donation form. Givable is built around your whole donor relationship and the story behind it: Stories, a donor CRM, email journeys, AI, and two-way Salesforce sync in one platform, with unlimited users and no subscription on Standard.

Last reviewed September 2026. Sources are listed at the end of this page.

At a glance

	Givable	Donorbox
Platform pricing	3%, or 2.5% + $600/mo, plus processing	Free (2.95-3.95%) or $150/mo (1.75-2%), plus processing
Public pricing	Yes	Yes
Long-term contract	No	No
Self-serve signup	Yes	Yes
Giving surfaces	Stories, forms, recurring, P2P, events	Forms, recurring, P2P, events
Built-in donor CRM	Yes	Separate CRM (waitlist)
Salesforce (NPSP) sync	Two-way, incl. custom objects	One-way push ($50/mo)
Custom objects, no code	Yes	Custom fields
Multi-currency	Yes	Yes
Open API	Yes	Yes
Built-in AI	Yes	Yes (Jay·AI, on Pro)

Donorbox details from Donorbox's own published pages. Last reviewed September 2026. "Not published" means we could not confirm it from an official page.

How pricing works

Both charge a platform fee on each online gift, with payment processing on top, and donors can cover fees on either. The real difference is what that fee includes.

	Givable	Donorbox
Entry plan	Standard: 3%, no subscription	Standard: 2.95% to 3.95%, no monthly fee
Included on the entry plan	Donor CRM, automation, AI credits, API access, and unlimited users	Forms, pages, P2P, events, and reporting. AI, API access, and the recurring upsell need Pro
Next plan up	Enterprise: 2.5% plus $600/mo, with a dedicated database and SSO	Pro: $150/mo plus 1.75% to 2%. Premium: by quote, 1.6% to 2%
Team members	Unlimited on every plan	5 on Standard, 10 on Pro, 30 on Premium
Donor CRM	Included	Donorbox CRM, offered through a waitlist
Salesforce	Two-way sync	$50/mo add-on

Worked example. Say your team wants AI and API access. On Donorbox that means Pro: $150 a month plus up to 2%. On Givable it’s Standard: 3% and no subscription. On $10,000 a month in online gifts, that’s $300 on Givable against $350 on Donorbox Pro. The two meet at about $15,000 a month.

Side by side

What each platform offers on the things nonprofits weigh most, and which has the edge.

Fees and what they include

Even

Givable: 3% with no subscription, with the CRM, automation, AI, API access, and unlimited users included. 2.5% on Enterprise.
Donorbox: 2.95% on Standard. AI, API access, and the recurring upsell need Pro at $150/mo, which lowers the rate to 1.75% to 2%.

Donation forms and checkout

Even

Givable: Apple Pay, Google Pay, PayPal, Venmo, cards, and bank transfer, with a monthly upsell, matching-gift lookup, and cover-the-fee.
Donorbox: QuickDonate fast checkout, crypto and stock gifts, and a recurring upsell on Pro.

Storytelling

Edge: Givable

Givable: Givable Stories: post updates from the field in a feed, let donors give to the ones that move them, and show stories on your pages and site.
Donorbox: Campaign and crowdfunding pages. Its pricing page lists no feed-based storytelling product.

Donor CRM

Edge: Givable

Givable: Built in: supporters, accounts, leads, tasks, dynamic lists, and custom objects in one record.
Donorbox: A separate Donorbox CRM with dynamic lists and email marketing, offered through a waitlist. Organization records are listed as coming soon.

Email and automation

Edge: Givable

Givable: Broadcasts with A/B tests and non-opener resends, plus automated journeys that branch on opens and clicks.
Donorbox: Email marketing with templates and automated series, as part of the Donorbox CRM.

AI

Edge: Givable

Givable: Ask questions of your own data, and get drafts where you work: email and broadcast copy, report filters, and automation steps. Donor identities are swapped for placeholders before anything reaches the model.
Donorbox: Jay·AI, an assistant on Pro that summarizes email, writes appeals, and suggests fundraising insights.

Salesforce

Edge: Givable

Givable: Two-way sync with NPSP, including custom objects.
Donorbox: A $50/mo integration that pushes donors and gifts into NPSP or Nonprofit Cloud, with field mapping you control.

International giving

Even

Givable: 135+ currencies, chapters as subaccounts in their own currency, and consolidated reporting.
Donorbox: Works wherever Stripe or PayPal does. Conversions use a rate about 2% above the best rate, per its pricing page.

In-person, events, and memberships

Edge: Donorbox

Givable: Events and ticketing, peer-to-peer, and a virtual terminal for staff-entered gifts.
Donorbox: Events and peer-to-peer, plus memberships and the Live Kiosk tablet app ($50 to $80/mo per device).

Team and structure

Edge: Givable

Givable: Unlimited users, custom roles and permissions, and subaccounts for chapters.
Donorbox: Team seats by plan: 5, 10, or 30.

Platform

Even

Givable: One modern platform, with giving, the donor CRM, AI, and Stories designed to work together, not bolted on.
Donorbox: Used by 100,000+ nonprofits, by its own count.

Which one fits you

Choose Givable if…

You want to tell your story, with updates donors can follow and give to.
You want your CRM, email, and giving in one system rather than joining a waitlist.
You run Salesforce and need changes to sync both ways.
You need custom objects, many users, or chapters with their own currency.
You want AI that works on your data without sending donor identities to the model.

Choose Donorbox if…

A donation form is all you need, and you raise well over $15,000 a month online, where Pro’s lower rate adds up.
You need a tablet kiosk or memberships now.
You prefer separate tools for your forms and your CRM.

Before you switch

Questions worth asking, whichever way you move.

1Recurring gifts: can your card and bank details move processor to processor, or will donors need to re-enter them?
2History: can past gifts, supporters, and custom fields be imported, and in what format?
3Receipts: will your receipt numbering carry on without gaps?
4Integrations: which tools (Salesforce, email, accounting) need reconnecting?

Sources, reviewed September 2026

Competitor details come from its own published pages and can change. Spot something out of date? Tell us and we will fix it.